Data-driven Sales and Support.

Cross-channel technologies to understand and model customer journeys between the website and the call center.

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Our goal at YouSee is to provide customers with the best user experience. With bmetric we’re able maintain the best possible response time to our potential customers and qualify our sales conversations; thereby creating a synergy between the online and offline efforts and experience of buying our products. Ultimately resulting in the best availability for our customers.

Zakarias Balling Eddaif

Operations Manager, Web Assisted Sales
& Outbound at YouSee

At Tryg we have used bmetric for several years. In part to gain insight why customers are calling, so we can offer better help, faster; and in part to make sure that our user experience is the best possible across channels, whether you want to buy online or talk to our sales department. bmetric has always delivered swift and high quality service.

Jens Petersen

Online Chef at Tryg Forsikring

Since we're a fast paced news media here at Politiken, it's extremely important that we are able to deliver relevant communication, in the right context, at the right time. Bmetric allows us to segment our communication, so we can stay relevant to our readers and enables us to differentiate messages for different segments. Just as important, we have always gotten swift support and advice from Bmetric.