Qualify your sales and support
Cross-channel technologies to understand and model customer journeys between website and call center.Learn more →
Our goal at YouSee is to provide customers with the best user experience. With bmetric, we’re able to maintain the best possible response time to our potential customers and qualify our sales conversations, thereby creating a synergy between the online and offline efforts and the experience of buying our products— ultimately resulting in the best availability for our customers.
Zakarias Balling Eddaif
Operations Manager, Web Assisted Sales
& Outbound at YouSee
At Tryg we have used bmetric for several years. In part to gain insight as to why customers are calling, so we can offer better help, faster; and in part to make sure that our user experience is the best possible across channels, whether you want to buy online or talk to our sales department. bmetric has always delivered swift and high-quality service.
Online Chef at Tryg Forsikring
Since we're a fast-paced news media here at Politiken, it's extremely important that we are able to deliver relevant communication, in the right context, at the right time. bmetric allows us to segment our communication, so we can stay relevant to our readers and enables us to differentiate messages for different segments. Just as important, we have always gotten swift support and advice from bmetric.
CRM Manager at Politiken
Telia wants the best for our customers, and that means striking a perfect balance in the user journey so that visitors are effortlessly able to buy online but also get the help they need in the call-centre - all depending on their personal preference. bmetric has helped us strike that balance. We have always experienced the highest urgency and care for our setup after working with bmetric for many years.
Rune Grønvaldt Hansen
Director of Online Sales hos Telia
Generate motivated leads for the call center—without cannibalization.Inbound/Outbound
Lead Booster →
Qualify leads at the website, to optimize call center sales rates.Inbound/Outbound
Sales Efficiency →
Reinforce your online sales funnel and intelligently target onsite promotions.Online Conversion Booster →
Who are bmetric?
From implementation to execution and optimization, our focus on your long-term success is what sets bmetric apart.Meet our Team →