Customer Success

The real potential of our technology is unlocked via our knowledgeable and experienced Customer Success team. A department dedicated to working with your team, to make bmetric technology work for your needs.

We offer a fully managed service. We know how busy everyday operations can be in a large company, and the challenges which arise when implementing new technology. That’s why we are available to provide hands-on support and advice; on top of that, we’re ready to look for opportunities to increase and optimise your ROI from our technologies.

It’s our focus on your long-term success that sets bmetric apart.

Christoffer Knudsen
Head of Customer Success, bmetric

A best practice approach to
customer engagement:

Research

Identifying your prime opportunities for engagement and increased engagement goals.

Implementation

A tailored setup, to assure everything is properly implemented; all the way from data-gathering to actual engagements and visualisation. All of this requires none of your IT resources and can be accomplished through an easy installation process.

Innovation

When implementation is completed, Customer Success continues to work with your case to optimise customer segmentation and routes to engagement; optimising your returns whilst enhancing the customer experience.

Research & Development

Our team of talented data engineers and developers.

It’s business, some things change others say the same. Not only is R&D here to maintain our systems, they're responsible for making sure our systems are always ready to meet your needs.

Asser Schrøder Femø
R&D Director and Co-Founder, bmetric

New Business Engagement

The first point of contact for all
our happy customers.

You may have been contacted by a member of our New Business Engagement team. If so, this could be the beginning of a great partnership. If you’re still yet to be introduced to us, don’t hesitate to get in touch so we can see what bmetric can do for you.

Making customer data work for you is an art and a science. Our New Business Engagement team are proactive in selecting the businesses we work with to deliver the core benefits of bmetric technologies:

  • Increased sales
  • Optimised lead conversions
  • Enhanced customer experience

Mads-Emil H Gellert Larsen
CCO, bmetric

Collectively, bmetric are a
team with diverse expertise.
Take a look at we have done for others
in your sector: