bmetric Copenhagen Full-time
bmetric is an exciting seven year old tech-startup located in the heart of Copenhagen, Denmark. bmetric provides the service and technology to increase sales and enhance the customer experiences. We apply cross-channel data to promote specific sales and service goals for our customers. We are growing quickly and need a new Junior Account Manager to join our team. The position focuses on the Dutch market.
The primary goal of this role is to cultivate good relations with current customers so they continue working with bmetric. The role includes planning and managing customer projects and requesting assistance with technical, growth, or setup tasks as needed. We are looking for someone to start ASAP.
The tasks include, but are not limited to:
- Continuous contact with the customer for status and planning (physically and remotely)
- Manage timelines and delivery dates for projects, both internally and externally
- Assess and manage the performance of bmetric technologies to assure a steady delivery of value to the customer, involve specialists when needed
- Assess and evaluate the needs of the customer and translate those into actionable plans for our set-up and growth departments
- Seek and capture the opportunity for up-selling and cross-selling within and across your accounts
- Review, assess, and deliver reports timely to customers and create them if needed
- Know when to request assistance from specialists regarding tasks related to technical, setup/edit, or growth potential for the customers
Requirements for the job:
- This role is full-time
- Location: Netherlands or Denmark
- Language: Fluency in Dutch and English
- Experience as a project manager or account manager (Internship/part-time/full-time)
- Experience in a software company or agency (Internship/part-time/full-time)
- Relevant degree in business, economics, technology, communication, or accounting
The salary is based on experience. Expect bonus to play a part in the compensation for customer continuation/up-selling.
For more information or questions please contact us at firstname.lastname@example.org