Contact Center Project of the Year

To bring an end to a brilliant year for bmetric, we entered into the Telecom Inspirience Awards and brought home the gold. Onsite Channel Management is now an award-winning technology, winning Best Contact Center Project at the Telecom Inspirience Awards 2018. Here is what the judges had to say about the Telia business case we […]

Continue reading →

How to convert digital readers into paying subscribers

Is it boom or doom in the news business? For publishers, it’s essential to convert digital readers into paying subscribers as news outlets can’t live off print anymore. Thus, it’s crucial to move from subscribers on print to digital if not ad-paid, but content-paid. But not all is lost as the good news for digital […]

Continue reading →

Pro Tips for Customer Journey Improvement

bmetric updates, tricks & future plans. In November we announced the launch of our conversion platform. Now we want to give you a peek at what is truly happening in our company: tricks, updates and future plans to improve a customer’s journey.   Discount Bonanza: Discount Coupons for Different Segments This function analyzes exactly what […]

Continue reading →