We offer a fully managed service
We know how busy everyday operations can be in any company and the challenges to implement new technology. That is why we are always available to help. We offer hands on support. In short, customer success is essential to us.
Christoffer Knudsen, Head of Customer Services at bmetricContact Sales
A best practice approach to customer engagement
bmetric's strategy is to work with and alongside organisations to identify customer behaviour, define key engagement points and target business areas where benefit and value can be delivered.
Based on our findings we will recommend a course of action and a setup that will help you achieve your company goals. We take a hands on approach to assure everything is fully implemented; all the way from data gathering to actual engagements and visualisation. All of this requires none of your IT resources and can be accomplished through an easy installation process.
When the implementation is completed, we will continuously optimise your engagements and interactions to deliver maximum value - all while enhancing the customer experience.